Privacy Policy

Von Savvy Ascend respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, purchase our online courses, bookings for travel excursions, use our beauty consulting services, buy books or beauty products, create a customer account, join our email list, or otherwise interact with us.

This policy applies to our website located at https://VonSavvyAscend.com and any related pages, checkout pages, course portals, forms, emails, and online services operated by [Business Name].

Our business serves customers in: United States of America.

Information we collect

We collect information you choose to provide, information collected automatically through our website, and information needed to deliver our products and services.

Information you provide may include:

Your name
Email address
Phone number
Billing address
Shipping address
Payment details submitted at checkout
Account login details
Course enrollment information
Order history
Messages, form responses, and customer support requests
Travel excursion booking details
Beauty consultation intake responses
Product preferences and purchase preferences
Reviews, testimonials, survey responses, or feedback you choose to share

We may also collect information automatically when you use our website, including:

IP address
Device type
Browser type
Pages viewed
Links clicked
Approximate location based on IP address
Referral source
Date and time of visits
Cookie and analytics data

Payments

When you make a purchase, your payment information is processed by Kajabi Payment Processing Services. We do not store full credit card numbers on our own systems unless expressly stated. Payment processors may collect and process your payment details according to their own privacy policies and security practices.

We may receive limited payment-related information, such as your name, email address, billing address, transaction status, order total, purchase date, and the last four digits or type of payment method, when provided by the payment processor.

Online courses and customer accounts

If you purchase or enroll in an online course, we collect information needed to create and manage your account, provide course access, track course progress, deliver purchased content, communicate with you about your enrollment, and provide customer support.

This may include your name, email address, login details, course purchases, lesson progress, quiz or assignment activity, comments, community activity, certificates, downloads, and support requests.

Our courses and account features may be hosted through Kajabi or another course platform. These third-party platforms may process your information to provide account access, course delivery, email delivery, checkout, analytics, and related services.

Travel excursions

If you inquire about or book a travel excursion, we may collect information needed to process your request, confirm eligibility, coordinate logistics, communicate details, and provide customer support.

This may include your name, email address, phone number, travel dates, destination preferences, emergency contact information, passport or identification information if required for the specific excursion, dietary needs, accessibility needs, medical or allergy information you choose to provide, payment details, waiver forms, and communications related to the trip.

We may share necessary information with travel-related service providers, such as lodging providers, transportation providers, tour operators, guides, insurers, payment processors, booking platforms, and other partners needed to deliver the excursion.

Please do not provide sensitive travel, health, identification, or emergency contact information unless it is requested and necessary for the excursion you are booking.

Beauty consulting services

If you book beauty consulting services, we may collect information needed to provide recommendations, schedule appointments, deliver services, and communicate with you.

This may include your name, email address, phone number, appointment details, skin type, hair type, beauty goals, product preferences, allergies or sensitivities you choose to share, photos you choose to upload or provide, current routines, purchase history, and notes from consultations.

Beauty consulting information is used to provide personalized recommendations and service. Our recommendations are not medical advice. If you have a medical condition, severe allergy, skin concern, or reaction to a product, you should consult a qualified healthcare professional.

Ecommerce orders, books, and beauty products

When you purchase books, beauty products, or other physical products, we collect information needed to process the order, collect payment, prevent fraud, arrange shipping, provide order updates, handle returns or exchanges, and provide customer support.

This may include your name, email address, phone number, billing address, shipping address, items purchased, order date, order total, delivery preferences, tracking information, refund or return details, and customer service communications.

Product shipping and fulfillment

We may share necessary order and shipping information with fulfillment providers, warehouses, shipping carriers, dropshipping partners, inventory platforms, and customer support tools.

Examples may include Studio Savvy Salon LLC, USPS, UPS, FedEx, DHL, or other shipping and logistics providers used by Deena Von Yokes and Von Savvy Ascend. These providers use the information to process, pack, ship, track, and deliver your order.

Email marketing

If you sign up for our email list, download a free resource, register for a webinar, make a purchase, or otherwise opt in to receive communications, we may use your email address to send newsletters, promotions, course updates, product updates, event announcements, travel excursion information, beauty tips, and other marketing messages.

We use Rosy/Salon Runner and Kajabi to manage email communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us from our Contact Page . Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as receipts, account notices, order updates, course access details, booking confirmations, or policy updates.

Cookies, analytics, and similar technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand visitor behavior, improve content, measure marketing performance, and support advertising.

We may use tools such as Google Ads, Google Analytics, Meta Pixel, Kajabi analytics, Rosy/Salon Runner, or similar services.

Cookies may collect information such as IP address, device information, browser type, pages visited, time spent on pages, referral sources, and actions taken on the website.

You can usually adjust cookie settings through your browser. If required in your region, we may also provide a cookie banner or consent tool. Disabling cookies may affect some website features, including checkout, account login, video playback, or course access.

How we use information

We use personal information to:

Operate our website and business
Process payments and orders
Deliver online courses and digital products
Manage customer accounts
Book and coordinate travel excursions
Provide beauty consulting services
Ship books, beauty products, and other physical products
Send receipts, confirmations, and service updates
Respond to questions and support requests
Send marketing emails where permitted
Personalize content, offers, and recommendations
Improve our website, products, services, and customer experience
Prevent fraud, abuse, unauthorized access, and security issues
Comply with legal, tax, accounting, and business obligations
Enforce our terms, policies, and agreements

How we share information

We do not sell personal information in the ordinary sense of exchanging it for money.

We may share information with trusted third parties who help us operate our business, including:

Website and course platforms, including Kajabi
Payment processors, including Kajabi Payment Processing Services
Email marketing providers, including Kajabi and Rosy/Salon Runner
Analytics and advertising tools, including Google Ads, Google Analytics, Meta Pixel, Kajabi analytics, Rosy/Salon Runner, or similar services
Shipping carriers and fulfillment providers
Travel partners, tour operators, lodging providers, transportation providers, and excursion vendors
Appointment scheduling tools
Customer support tools
Bookkeeping, tax, accounting, and legal service providers
Fraud prevention and security providers
Technology vendors and hosting providers

We share only the information reasonably needed for these providers to perform their services.

We may also share information if required by law, court order, subpoena, government request, legal process, or to protect the rights, safety, and property of Von Savvy Ascend, our customers, our partners, or others.

Third-party services

Our website and services may link to or rely on third-party platforms, plugins, payment pages, booking systems, social media platforms, analytics tools, shipping services, and other providers.

Third-party services have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services that we do not control.

Examples of third-party services we may use include:

Kajabi for website, checkout, email, courses, communities, and account features
Kajabi Payment Processing Services for payment processing
Kajabi and Rosy/Salon Runner for email marketing
Google Ads, Google Analytics, Meta Pixel, Kajabi analytics, Rosy/Salon Runner, or similar services for analytics, cookies, tracking, or advertising measurement
Von Savvy Ascend, and Studio Savvy Salon for product fulfillment and shipping
Deena Von Yokes and Von Savvy Ascend for travel excursion coordination
Deena Von Yokes, Studio Savvy Salon, and Von Savvy Ascend for scheduling, forms, video calls, or client management

Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on the type of information, the reason it was collected, legal and tax requirements, customer account status, order history, course access, travel booking obligations, dispute resolution needs, and security considerations.

Examples:

Order and transaction records may be kept for tax, accounting, and legal purposes.
Course account information may be kept while your account is active or as needed to provide access.
Email marketing information may be kept until you unsubscribe or request deletion, subject to legal exceptions.
Travel excursion records may be kept as needed for booking, safety, waiver, insurance, legal, and business purposes.
Beauty consulting records may be kept as needed to provide services, maintain client history, and meet business obligations.

Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, platform, payment system, email system, or internet transmission is completely secure. We cannot guarantee absolute security. You are responsible for keeping your account login details confidential and notifying us if you believe your account has been accessed without permission.

Your privacy rights

Depending on where you live, you may have rights over your personal information. These rights may include the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request a copy of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of marketing emails
Opt out of certain targeted advertising or sharing where applicable
File a complaint with a privacy regulator or authority

To make a privacy request, contact us from our Contact Page. We need to verify your identity before responding. We will respond within the time required by applicable law.

Some information may not be deleted if we need to keep it for legal, tax, accounting, security, fraud prevention, dispute resolution, contract, or legitimate business reasons.

Residents of certain regions

If you are located in a region with specific privacy laws, such as the European Economic Area, United Kingdom, Canada, California, Colorado, Connecticut, Virginia, Utah, or other jurisdictions, additional rights or disclosures may apply.

Von Savvy Ascend serves customers in the greater United States of America.

International users

If you access our website or services from outside the country where Von Savvy Ascend operates, your information may be transferred to, stored in, or processed in other countries. Those countries may have privacy laws that differ from the laws in your location.

By using our website or services, you understand that your information may be processed by us and our service providers in the locations where we operate or where our providers maintain systems.

Minors

Our website, courses, travel excursions, consulting services, books, and products are not intended for children under the age of 18.

We do not knowingly collect personal information from children under the applicable age without required parental or guardian consent.

If you believe a child has provided personal information to us without proper consent, contact us at our Contact Page. If we learn that we have collected information from a child in violation of applicable law, we will take appropriate steps to delete it.

Travel excursions, beauty consulting services, and certain products may have age restrictions. Customers are responsible for reviewing all eligibility requirements before purchasing or booking.

User content, reviews, and testimonials

If you submit a review, testimonial, comment, photo, video, social media tag, or other content, we may use it with your permission or as allowed by our terms and applicable law.

Please do not submit personal, sensitive, confidential, health, travel, or financial information in public comments, reviews, course communities, or social media posts.

Marketing and advertising

We may use information about your interactions with our website, emails, products, courses, and services to understand what content is helpful, measure advertising performance, and show relevant offers.

Where required, we will obtain consent before using certain cookies, pixels, or tracking technologies. You may be able to manage advertising preferences through your browser settings, cookie settings, platform settings, or industry opt-out tools.

Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no consistent industry standard for responding to these signals, our website may not respond to Do Not Track signals unless required by law.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal obligations, or privacy practices.

When we update the policy, we will revise the effective date above. If changes are material, we may provide additional notice, such as by posting a notice on our website or sending an email where appropriate.

Your continued use of our website or services after an updated policy is posted means you acknowledge the updated policy.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at our Contact Page or by postal mail to:

Von Savvy Ascend
3855 Baker St
San Diego CA 92117